WordPress is one of the most secure free open source platforms. However, there are often stories of WordPress sites getting hacked due to site owners not keeping their WordPress and plugins up-to-date.

With that being said, all websites require maintenance regardless of how big or small your business is. The only difference is that some companies need to frequently maintain their website more than others. If you leave your site untouched for months, this will affect your web traffic and SEO.

A "Service request" is created when clients need simple updates (less than 10-minutes) on their website. We feel it is unfair to charge clients for minor updates at an hourly or monthly rate. If you have hosting with us, your hosting covers up to three (3) service requests per month. Unfortunately it does not roll over. Service requests are updating existing contents. Other requests can be customized to fit your website and company needs. Please contact us if you have any questions.

Some examples of service requests that we cover are:

Simple content update

Image update

Update and test links

Staff roster update

Menu changes

Not only will we maintain your website but our WEB maintenance plan includes the service requests. Other requests can be customized to fit your website and company needs.

Some examples of web maintenance we cover are:

Updating Wordpress (Already free if you host with us)

Updating plugins

Sucuri security scan

Extensive content updating

Resizing and cropping images

Change home slider images and galleries

Adding additional pages and contents within the page

Updating promotional and sales content

News update

Product update

Form update

Changing colors

Manual Backup

Backup recovery

Basic WordPress training and support

* WEB maintenance does not include extensive custom coding, graphical or layout changes

Below are some examples of our SEO maintenance. Other requests can be customized to fit your website and company needs.

Google Analytic integration - Full access to your Google Analytic account

Social media integration - Full access to your Social Media accounts

Monthly analytics report

Updating and renewing Yoast license plugin

Updating metadata such as page titles, descriptions and keyword

Image optimization/compression for old and new uploaded images

Image tags for old and new uploaded images

SEO-friendly permalinks for old and new links

Ensure all internal and external links are working

Industry, competition and keyword analysis

Ensure all content are well written and have substantial quality

Ensure all contents contain keywords and phrases to be found by search engines

SSL/HTTPS certificate renewal

301 redirect from old web pages

Ensuring your website elements are SEO optimized

Get up to date with all Google announcements

SMM (Social Media Marketing or Optimization) help to keep the relationship between your visitors (customers, partnership and new businesses) engage. It can be use to promote new contents and changes to your business. Social medias are known to help drive more traffic to your site. You must already have social media accounts for us to maintain it. If not, it will be $100 per social media account creation

Account creation - Facebook, Google Business Listing and Google Plus, Yelp, LinkedIn, Twitter, Pinterest.

Profile optimization

Image optimization

Your custom monthly calendar with all post dates

Two (2) custom written contents per month that targets your audience

Maintain and professionally respond to reviews

In short -

WEB: Ensuring all your website contents are kept up to date.
SEO: Ensuring your website is easily found on Google.
SMM: This will help boost your SEO. Social medias are to keep your visitors and customers engaged to drive more traffic onto your site.

PupHost aims to make requested changes within 72 hours of business days. However, there can be no guarantee that the Client's entire request can be completed within 72 hours. We will endeavour to inform the Client as soon as possible if changes were likely to take more than 48 hours.